Developing a Volunteer Program in Aboriginal Settings
Ki-Low-Na Friendship Society, 2001
Developed by the Ki-Low-Na Friendship Society, this resource includes a video and manual which guide one through the process of developing a volunteer program in an aboriginal organization. The manual notes that volunteering in an aboriginal setting is unique as both the needs of the people served and the cultural traditions are different. Like other books on developing a volunteer program, the manual addresses key issues such as program planning, recruitment and selection, supervision, recognition and evaluation. The video expands upon this and relates the content to an aboriginal setting.

Recognizing Volunteers and Paid Staff: The Art, the Science and a Gazillion Ideas
Sue Vineyard
Heritage Arts Press, 2001
With volunteer recognition week coming up next month this is a timely resource. Revitalize volunteers and paid staff by thanking them in new and creative ways. Recognizing that each person is an individual, Vineyard describes how to tailor your recognition ideas to fit the "Achievers", "Affiliators", and "Empowerers" in your organization. The book outlines 10 keys to recognizing volunteers, including creating an appreciative organizational climate. It ends with lots and lots of actions you can take to say thank you.

International Year of Volunteers 2001 Media Planning Kit
Volunteer BC, 2001
This resource includes media and public relations tools, how to's and statistical information. In addition, it documents the unprecedented media coverage that BC volunteer centres captured throughout the IYV campaign. The kit includes such useful information as a media template, the basics of PR and media relations, how to write a press release - as well as sample PSA's, how to's for corporate volunteering and an appendices of fact sheets on volunteering in BC.

Generic Volunteer Orientation Manual: Your Guide to Developing an Orientation Manual For Volunteers
Volunteer Support Project
Essential Press, 2000
This comprehensive manual includes a broad selection of policies and procedures; samples of mission statements, organizational charts, program histories, guidelines and standards for volunteers; examples for scheduling and tracking volunteers, grievance procedures, emergency plans, safety regulations, etc.; and a plan to easily develop your own orientation manual using the enclosed disk copy of the materials.

Measuring Up: Assessment Tools For Volunteer Programs
Steve McCurley and Sue Vineyard
Heritage Arts, 1997
Accountability is being demanded on every front. This book offers guidance, forms and tools to help you fairly assess program success, climate, volunteer performance, training, change, customer services, communication, recruitment, recognition, image and more. Shows you how to tailor measurement inctruments to your needs.

Volunteers: How to Get Them How to Keep Them
Helen Little
Panacea Press, 1999
This practical guide outlines 12 basic needs of volunteers and clearly explains how to meet those needs such as providing clear directions, giving reasonable timelines for completion and including opportunities for feedback. Complete with examples, case studies and checklists, the text covers concepts including recruiting the best person for the job, equipping new volunteers to hit the ground running, managing volunteers, firing a volunteer and keeping your volunteers coming back.

Games That Teach
Steve Sugar
Jossey-Bass, 1998
Enliven your training sessions with one of Sugar's 26 Games That Teach. All the games described in this text can be adapted to fit a variety of situations and group sizes. The first section explains the concept of Frame Games and also provides key steps for game implementation. The second section covers the games themselves, which have applicability for a range of situations from practicing teamwork to encouraging strategic thinking. The final section provides an index of best uses for each of the games.

Mission-Based Management: Leading Your Not-For-Profit in the 21st Century
Peter C. Brincherhoff
2nd ed. John Wiley & Sons, 2000
This book ushers nonprofits into the twenty-first century by proving comprehensive, hands-on guidance that addresses the unique concerns of today's managers in non profits. The publication addresses core characteristics of successful non profits, using technology to improve outcomes; creating effective boards; marketing your organization and building a strong staff. Each chapter also provides a recap and list of questions for group discussion.

Trade Secrets For Nonprofit Managers
Thomas A. McLaughlin
John Wiley & Sons, 2001
McLaughlin provides easy lessons on how to become a better manager. This book weaves many key ideas from his Nonprofit Times columns into an entertaining, motivating and educational guide. Trade Secrets provides you with valuable tools and tips for professional and organizational development and shows how to use the unspoken truths of nonprofit management, make the connection between visition and mission, and challenge the subtly counterproductive niceties afforded nonprofits to get things done.

Creating Your Employee Handbook - A Do It Yourself Kit For Nonprofits
Leyna Bernstein
Jossey-Bass, 2000
This book and disk set offers a 3 level approach to producing your own employee handbook. The comprehensive human resources toolkit is filled with sample policies and examples of how to adapt each policy to your organization's mission, organizational culture and goals. Topics include: employment and employee development, benefits, standards of conduct, work hours and pay, and leaves of absence. While this is a US publication, using US statutes, the policies have broad applicability for non profits anywhere.

Young People at the Centre: Participation and Social Change
Jane Foster and Kumi Naidoo
Commonwealth Secretariat, 2001
A lively and provocative text, this publication draws together experiences and views from agencies and individuals on youth participation as a practical instrument of development. Perhaps the strongest message that emerges is that youth participation can be practiced in any setting, on any scale The book also addresses the failure of society to engage youth in social change and the related consequences of this lack of involvement. Ten inspiring case studies of youth projects from Canada to the Maldives are provided as examples of youth potential.

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