Computer Help Desk
Help Desk Services - Instruction - Extensive Experience
Personalized Help
We provide personal help with computer software and hardware issues by telephone, e-mail or on-site (Greater Victoria only). Help is available at distance via telephone or e-mail.
Software & Hardware Issues
We can help you to resolve problems with your computer whether it be instruction on how to accomplish a particular task or help troubleshooting unusual behaviour.
On-site Help
If the issue cannot be resolved over the phone, we offer on-site assistance.
Instruction
One-on-one tutoring
We also offer training with your computer and your software. Your special learning requirements and topics can be accommodated.
Most people have an idea about what they wish to accomplish with a new computer or software program. They just need someone to show them the basics and perhaps a few specific techniques to enable them to get the most of their investment.
Learn Principals
It is often better to learn a few principals so you can deal with unanticipated circumstances on your own. Spending the time to master a few key concepts now will enable you to progress faster later.
Our Experience
A Wide Range of Services
The combination of a uniquely wide range of skills and a network of associate experts means that we can provide a solution for you.
Many Operating Systems
We can provide instruction or assistance in many operating systems including all versions of Microsoft Windows (Vista, XP, 2000, Me, 98), DOS, Macintosh, Linux and IBM OS/2.
We have familiarity with current and legacy hardware and software and maintain special relationships with computer vendors, hardware repair services, ISPs and other expert resources.
Software Applications
We can also provide instruction for many applications and are able to teach you such skills as desktop publishing, Web design, word processing (tables, page layout, manuscripts, etc.), spreadsheets, databases, and much more.
The Internet
We can help you learn:
- Internet basics like Netiquette (Net etiquette)
- Using Web FAQs (Frequently Asked Questions)
- Making your Web searches effective
- Introduction to Newsgroups and other services
- E-mail tricks and techniques
- Safe and effective practices with e-mail attachments
Learning More
To find out more about our help desk or instruction services, please contact me.
www.russharvey.bc.ca/instruction.html
Updated: January 24, 2008
